Privacy Policy

Onyaroof LLC ("OnYa Roof," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through our marketing funnels and communications.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Business name, industry, and location details you provide when inquiring about our dealer program.
• Financial Information: Credit score range or financial qualification details you voluntarily submit during the application process.
• Usage & Device Information: IP address, browser type, operating system, referring URLs, pages visited, and interaction data collected automatically through cookies, pixels, and similar technologies.
• Communication Information: Records of correspondence, including emails, SMS messages, and call recordings when you communicate with our team.

Use and Processing of Collected Information

To ensure compliance with data privacy laws and to clearly communicate how personal information is processed, we provide the following details regarding the use and processing of your collected information.

We may use and process your personal information for the following purposes:

• To respond to your inquiries and provide customer support.
• To process your application for our dealer program.
• To send you marketing and promotional communications, including via email, SMS, and social media advertising platforms (you may opt out at any time).
• To personalize your experience and deliver content and product offerings relevant to your interests.
• To improve our website, products, and services through analytics and usage data.
• To create and manage your account and maintain our business relationship with you.
• To comply with legal obligations and enforce our terms.
• To share information with advertising platforms (such as Meta / Facebook) for the purpose of delivering targeted advertisements, measuring ad performance, and optimizing marketing campaigns. This may include sharing hashed or unhashed contact information (e.g., name, email, phone number) through integrations such as the Meta Conversions API (CAPI) or Meta Pixel.
• To create custom and lookalike audiences on third-party advertising platforms for targeted advertising purposes.

Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels (including the Meta Pixel), and similar technologies to collect usage data, remember your preferences, and deliver relevant advertising. These technologies help us understand how visitors interact with our website and measure the effectiveness of our marketing campaigns.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Sharing

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that perform services on our behalf, such as CRM platforms, email marketing services, payment processors, and customer support tools.
• Advertising Partners: Platforms like Meta (Facebook/Instagram) for ad targeting, measurement, and optimization through tools such as the Meta Pixel and Conversions API.
• Analytics Providers: Third-party analytics services that help us analyze website traffic and usage patterns.
• Legal & Compliance: When required by law, regulation, legal process, or governmental request.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or replying STOP to SMS messages.
• Do Not Sell: We do not sell personal information. If applicable laws grant you additional rights, we will honor them.

To exercise any of these rights, please contact us using the information below.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected, the purposes for collection, and the categories of third parties with whom we share your information. You also have the right to request deletion of your personal information and to not be discriminated against for exercising your privacy rights.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: